Air passenger rights, Regulation (EC) No 261/2004

Compensation and assistance for denied boarding, cancellation and long delay.

What we read it for

The act behind the traveller rights pages: compensation, care, refunds and the extraordinary circumstances defence.

Identity

19 articles in the base act

Structure

The chapter structure of this act is not read into the register yet. The official text carries it.

Articles

19 articles are read into the register, one address each.

• 1 · Subject
• 2 · Definitions
• 3 · Scope
• 4 · Denied boarding
• 5 · Cancellation
• 6 · Delay
• 7 · Right to compensation
• 8 · Right to reimbursement or re-routing
• 9 · Right to care
• 10 · Upgrading and downgrading
• 11 · Persons with reduced mobility or special needs
• 12 · Further compensation
• 13 · Right of redress
• 14 · Obligation to inform passengers of their rights
• 15 · Exclusion of waiver
• 16 · Infringements
• 17 · Report
• 18 · Repeal
• 19 · Entry into force

Language versions

EUR-Lex publishes the act in every official language. These are the direct addresses for the languages this site is written in.

• English
• Swedish
• German
• All official language versions

Norwegian is not an official EU language. Norwegian readers use the national register.

National law

One line per country. A line exists only when a primary source has been read; otherwise the national register is linked instead.

National implementing measures on EUR-Lex

Supervision

Official text

EUR-Lex · EU 261/2004

EU acts, read down to the national law

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