Article 11 — Persons with reduced mobility or special needs

Air passenger rights, Regulation (EC) No 261/2004

What does Regulation 261/2004 Article 11 say?

Short answer, straight from the official text

1. Operating air carriers shall give priority to carrying persons with reduced mobility and any persons or certified service dogs accompanying them, as well as unaccompanied children. 2.

Source: Air passenger rights, Regulation (EC) No 261/2004, read 2026-10-14.

In the actEU 261/2004
CELEX32004R0261
Read on2026-10-14

Official text

Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.

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1. Operating air carriers shall give priority to carrying persons with reduced mobility and any persons or certified service dogs accompanying them, as well as unaccompanied children.

2. In cases of denied boarding, cancellation and delays of any length, persons with reduced mobility and any persons accompanying them, as well as unaccompanied children, shall have the right to care in accordance with Article 9 as soon as possible.

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The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.

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