Article 10 — Upgrading and downgrading
Air passenger rights, Regulation (EC) No 261/2004
What does Regulation 261/2004 Article 10 say?
Short answer, straight from the official text
1. If an operating air carrier places a passenger in a class higher than that for which the ticket was purchased, it may not request any supplementary payment. 2. If an operating air carrier places a passenger in a class lower than that for which the ticket was purchased, it shall within seven days, by the means provided for …
Source: Air passenger rights, Regulation (EC) No 261/2004, read 2026-10-14.
| In the act | EU 261/2004 |
| CELEX | 32004R0261 |
| Read on | 2026-10-14 |
Official text
Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.
Jump to a point: Point 1 · Point 2 · Point 3 · Point 4 · Point 5
1. If an operating air carrier places a passenger in a class higher than that for which the ticket was purchased, it may not request any supplementary payment.
2. If an operating air carrier places a passenger in a class lower than that for which the ticket was purchased, it shall within seven days, by the means provided for in Article 7(3), reimburse
(a) 30 % of the price of the ticket for all flights of 1500 kilometres or less, or
(b) 50 % of the price of the ticket for all intra-Community flights of more than 1500 kilometres, except flights between the European territory of the Member States and the French overseas departments, and for all other flights between 1500 and 3500 kilometres, or
(c) 75 % of the price of the ticket for all flights not falling under (a) or (b), including flights between the European territory of the Member States and the French overseas departments.
The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.
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