Article 16 — Infringements
Air passenger rights, Regulation (EC) No 261/2004
What does Regulation 261/2004 Article 16 say?
Short answer, straight from the official text
1. Each Member State shall designate a body responsible for the enforcement of this Regulation as regards flights from airports situated on its territory and flights from a third country to such airports. Where appropriate, this body shall take the measures necessary to ensure that the rights of passengers are respected.
Source: Air passenger rights, Regulation (EC) No 261/2004, read 2026-10-14.
| In the act | EU 261/2004 |
| CELEX | 32004R0261 |
| Read on | 2026-10-14 |
Official text
Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.
Jump to a point: Point 1 · Point 2 · Point 3
1. Each Member State shall designate a body responsible for the enforcement of this Regulation as regards flights from airports situated on its territory and flights from a third country to such airports. Where appropriate, this body shall take the measures necessary to ensure that the rights of passengers are respected. The Member States shall inform the Commission of the body that has been designated in accordance with this paragraph.
2. Without prejudice to Article 12, each passenger may complain to any body designated under paragraph 1, or to any other competent body designated by a Member State, about an alleged infringement of this Regulation at any airport situated on the territory of a Member State or concerning any flight from a third country to an airport situated on that territory.
3. The sanctions laid down by Member States for infringements of this Regulation shall be effective, proportionate and dissuasive.
The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.
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