Article 25 — Online interface design and organisation

Digital Services Act — Regulation (EU) 2022/2065

Official text

Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.

1. Providers of online platforms shall not design, organise or operate their online interfaces in a way that deceives or manipulates the recipients of their service or in a way that otherwise materially distorts or impairs the ability of the recipients of their service to make free and informed decisions.

2. The prohibition in paragraph 1 shall not apply to practices covered by Directive 2005/29/EC or Regulation (EU) 2016/679.

3. The Commission may issue guidelines on how paragraph 1 applies to specific practices, notably:

(a) giving more prominence to certain choices when asking the recipient of the service for a decision;

(b) repeatedly requesting that the recipient of the service make a choice where that choice has already been made, especially by presenting pop-ups that interfere with the user experience;

(c) making the procedure for terminating a service more difficult than subscribing to it.

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Other articles in this chapter

• Article 11
• Article 12
• Article 13
• Article 14
• Article 15
• Article 16
• Article 17
• Article 18
• Article 19
• Article 20
• Article 21
• Article 22

The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.

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