Article 39 — Conduct of staff

Visa Code, Regulation (EC) No 810/2009

What does VISA-CODE Article 39 say?

Short answer, straight from the official text

1. Member States’ consulates shall ensure that applicants are received courteously. 2. Consular staff shall, in the performance of their duties, fully respect human dignity. Any measures taken shall be proportionate to the objectives pursued by such measures. 3.

Source: Visa Code, Regulation (EC) No 810/2009, read 2026-10-13.

In the actEC 810/2009
CELEX32009R0810
Read on2026-10-13

Official text

Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.

Jump to a point: Point 1 · Point 2 · Point 3

1. Member States’ consulates shall ensure that applicants are received courteously.

2. Consular staff shall, in the performance of their duties, fully respect human dignity. Any measures taken shall be proportionate to the objectives pursued by such measures.

3. While performing their tasks, consular staff shall not discriminate against persons on grounds of sex, racial or ethnic origin, religion or belief, disability, age or sexual orientation.

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